When a retailer issues a refund, We, Clearpay, will apply the original retail exchange rate (used at the time the order was placed) to determine the refund amount to apply to the customer’s payment schedule.
For example, if the UK retailer charged 100 GBP for an order that cost a ANZ customer 150 AUD, when the retailer issues a refund for 50 GBP, the customer’s order total and payment schedule will be adjusted by $75 AUD