Why Are Payments Not Showing On The Clearpay Dashboard?

Explanation:

For the approved orders to appear on the Clearpay dashboard (in the Clearpay Merchant Hub), you need to make sure the correct Clearpay account is connected to your WooCommerce store.

Action:

Please follow the steps below:

1. Go to the WordPress Admin Dashboard.
2. Go to Plugins* > Installed Plugins.
3. Find the Clearpay Gateway for WooCommerce in the plugin list and click the Settings button.
4. Go to the Core Configuration section and make sure the Merchant ID and Secret Key match the Clearpay account you have.

The API credentials, Merchant ID and Secret Key, can be found in the Settings section within the hub. Please ensure you have logged in using the Hub Admin email address.

Related Links:

• Install Plugin
• Configure Plugin