If you are not able to sign in this could be due to a number of reasons. Please attempt the 'forgot your password' steps featured in the login page.Instructions to create a password will arrive within 45 mins, please check your junk/ spam inbox. Merchant Portal, Sign In here You will be able to view orders, process refunds, review reconciliation extracts and tax invoices. Business Hub, Sign In here Our latest release offers you the ability to manage the shop directory and invite team members. If you continue to have sign in challenges, please get in touch. Have more questions? Get in touch Related articles How do I continue my application and reset my password? I am Merchant can I call you for help? Will Clearpay decline in-store transactions if the minimum or maximum thresholds are not met? Are there other business rules where Clearpay may decline a transaction? When is my settlement day? Where do we send customers having trouble making a purchase with Clearpay?