Explanation:
If the Clearpay messaging is not showing on your product page, it could be due to one or more of the following reasons:
1. Messaging Not Enabled on Product Pages
- Ensure that the Clearpay messaging is enabled for individual product pages. Follow the steps below:
- Go to the WordPress Admin Dashboard.
- Navigate to Plugins > Installed Plugins.
- Find the Clearpay Gateway for WooCommerce and click Settings.
- Under the Settings tab, make sure the checkbox for Payment Info on Individual Product Pages is enabled.
- Click Save Changes.
2. Incorrect Hook Positioning
- Clearpay messaging relies on the correct hook to position the messaging on your product page. Ensure you’re using the appropriate hook.
For product pages, use the hook woocommerce_before_add_to_cart_form to position the messaging directly under the product price.- If you are unsure about hook positioning, you can refer to the Hooks page for guidance on where to place the messaging.
3. Hook Priority
- Adjust the priority of the hook to control the height of the messaging. If the messaging appears too high or too low, try modifying the hook's priority value to position it better.
4. Theme Compatibility
- Ensure your theme supports the necessary WooCommerce hooks. Some custom themes may override default hooks, which could prevent the messaging from displaying correctly.
- If your theme is incompatible, you might need to adjust its code or consult a developer for assistance.
5. Caching Issues
- Caching plugins or browser cache may prevent the Clearpay messaging from displaying immediately. Try clearing your cache or disabling caching plugins temporarily to see if this resolves the issue.
Important Notes:
If the issue persists after checking these settings, it may be helpful to consult a developer to ensure compatibility with your theme or to troubleshoot the code.
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