Explanation:
As a merchant you can add Clearpay to your checkout page via the following integration instructions for WooCommerce.
Action:
Complete the Clearpay integration process by following the steps below:
If you experience any challenges, please review and follow the various reasons and solutions below:
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Clearpay Plugin Configuration Errors
- Cause: If there’s an issue with your Clearpay merchant account, it could be the reason as to why Clearpay as a payment method is not appearing in checkout. For example, your Clearpay account might not be fully activated, or there may be an issue with your Clearpay credentials.
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Solution: Ensure that your Clearpay merchant account is active and that you have the correct Clearpay credentials (Merchant ID and Secret Key) to connect with WooCommerce.
- To verify, please follow the steps here.
- To verify, please follow the steps here.
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Inconsistent Currency Display
- Cause: A common cause for Clearpay as a payment method not appearing at checkout is because your WooCommerce store's base currency may differ from the corresponding Clearpay account region.
- Solution: Your WooCommerce store’s currency must correspond to the Clearpay account region. Please refer to the Currency Options screenshot to ensure they are configured correctly.
Important Notes:
The WordPress version must be 4.8.3 or greater to integrate with Clearpay. To find the WordPress version number, look at the bottom right corner of the WordPress Admin Dashboard. The WooCommerce version must be 3.2.6 or greater to integrate with Clearpay.