Simply upload your images to The Hub here! Having trouble accessing the Hub? Reach out through the Shop Directory form. Please allow 72 hours for your request to be processed.
Shop Directory assets specifications are:
1. Company logo
A .png file without a background, width and height between 500 and 500 px, max file size 1MB.
* Black and White Logo and transparent background*
2. Main image
A .jpg or .jpeg file, width and height between 500 and 500 px, max file size 1MB.
* We do not accept images with text or inappropriate content to be uploaded as the main image in Shop Directory*
3. Store details & Categories
A short description to summarize your store.
Select Categories (up to 5) Category lists will vary depending on region
* To ensure that merchants are accurately categorized for our customers on the shop directory, we are currently only allowing merchants to pick up to 5 categories to be featured in at this time.
Need help formatting your assets? See attached PDFs.
How do I update the avatar (circular) logos in the Shop Directory?
To update the circular logo please use the Shop Directory Form and select “Update Circular Logo” and attach the file which must follow the below specifications:
- High resolution
- PNG format
- 400px X 400px size
- Solid background color, no gradient colors
- Avoid text and graphic, should be one or the other not both
- Avoid illegible and long text
- Avoid circle within the circle if possible
Please refer to the Circular Logo pdf for examples
If the submitted logo does not meet the requirements, there will be a default logo as shown in the pdf.
How do I resize an image?
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Open a photo editing tool, I.e. Photoshop
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Click on the Image tab then select Image Size & update the size to the above specifications
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Save image and attach to Shop form or upload directly in Hub
How do I make a logo background transparent using Photoshop?
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Open Photoshop
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Open your logo image in Photoshop
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Add a transparent layer by clicking the square icon in the layers window
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Drag the new layer below your logo layer
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Select your logo layer
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Click the “Magic Wand” tool from the toolbar
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Select and delete the area that you want to be transparent
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Save image and attach to Shop form or upload directly in Hub
Please note:
- If you do not have a design resource to resize an image in-house, then they can send us a large image and we will resize it for you. Same goes for the logo, if you do not have a vector then a large jpeg or png is fine.
- Clearpay will make all determinations about which merchants are displayed on the Shop Directory.
In-store Location Updates:
Please use the 'Upload Locations Template' attachment found below if your request includes in-store location updates. Upload a file via the Shop Directory form with Store Name, Store Numbers, and Addresses of all the physical stores where you will offer Clearpay.